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Frequently Asked Questions

General
How do I get started?

Simply request a demo to see what is VirtBox and what it can do, or contact us and we’ll help you design and run the cloud for your workload.

Do I need any hardware resources to start?

No, it's a hosted solution. Your cloud is built on dedicated infrastructure managed in our partners datacenter and supported by our team.

Do I need to install any software?

No, you will get access to the web-based dashboard that provides a graphical interface to access, provision and automate cloud-based resources.

Hardware
Can I scale my cloud?

Sure, you can freely scale your cloud. You can enlarge or reduce the number of nodes depending on your needs and workloads. We will also notify if you are running out of resources so you can take the appropriate action in time.

Can I customize the servers in my cloud?

Yes, the underlying hardware may be customized for your particular need. We provide an options to extend CPU, RAM, Storage or Networking.

Which hosting providers can I use?

We work with our trusty partner for physical hosting with datacentres around the globe. Also, we can review your preferred hosting companies or do an installation on your in-house hardware. Contact us to design and build the right cloud for your organization.

Software
What software do you use to build and manage VirtBox cloud?

VirtBox is built on top of the best open technologies. We use OpenStack as a cloud platform, KVM hypervisor for virtualization and Ceph for distributed storage. We also use a set of industry-leading tools: Unity, Cloudify, Ansible, Docker to allow quick and easy provisioning, orchestration and management of cloud resources.

Do I get access to the OpenStack API?

Yes, you have full access to the Horizon dashboard and APIs.

Support
Who do I contact if I have questions?

You can contact a support team (support@virtbox.com) for any urgent or technical issues, or you can contact your support manager if you have any question regarding your cloud.

Get started with VirtBox Private Cloud today!